Frequently Asked Questions.

We offer a comprehensive range of computing solutions including desktop computers, laptops, servers, workstations, and custom-built systems. Our inventory caters to individual users, small businesses, enterprises, and specialized applications. Whether you need budget-friendly options or high-performance equipment, we have solutions for every need.

Yes, all our products come with manufacturer warranties. Standard warranties typically range from 1-3 years depending on the product type. We also offer extended warranty options and comprehensive service plans. Our warranty covers hardware defects and malfunctions. Please check the specific product page for detailed warranty information.

Absolutely! Our team of experienced technicians can build custom systems based on your specific requirements, whether for gaming, video editing, 3D rendering, or business applications. Simply contact our support team with your specifications, budget, and intended use case, and we'll create the perfect solution for you.

We offer a 14-day return policy for unopened products in original packaging. Opened products may be returned within 30 days if they have defects. For defective items within the warranty period, we provide free repairs or replacement. Shipping costs for returns are covered by us if the product is defective. Items returned due to customer preference may incur shipping charges.

Yes, we provide professional installation and setup services across Dar es Salaam and surrounding areas. This includes hardware installation, operating system installation, driver setup, and initial configuration. Additional fees apply for on-site installation services. Please contact our support team for a quote based on your location and requirements.

We accept multiple payment methods for your convenience including mobile money (M-Pesa, Vodacom M-Pesa, Airtel Money), bank transfers, credit cards, and debit cards. We also offer installment payment plans for purchases above a certain amount. For corporate clients, we offer invoice-based payment terms.

Delivery times depend on your location. Within Dar es Salaam city, we typically deliver within 1-2 business days. For areas outside Dar es Salaam, delivery may take 3-5 business days. We offer free delivery for orders above TZS 500,000. For urgent orders, express delivery options are available at an additional charge.

Yes, we provide comprehensive after-sales technical support. Our support team can assist with troubleshooting, driver installation, software issues, and hardware problems. We offer phone support, email support, and on-site support for complex issues. Technical support is included free during the warranty period.

All products sold by Maisha Computers are 100% original and authentic. We source our inventory directly from authorized distributors and manufacturers. Every product comes with original packaging, documentation, and manufacturer warranty. We guarantee authenticity or provide a full refund.

Yes, we specialize in serving corporate and enterprise clients. We provide volume discounts, customized solutions, dedicated account managers, and flexible payment terms. For large orders, we can arrange on-site training and support. Contact our enterprise sales team for personalized quotes and solutions tailored to your organization's needs.