Privacy Policy.

When you browse or shop at Maisha Computers, we may collect:

• Personal identification: name, email address, phone number and delivery address when you place an order or register an account.
• Payment details: we do not store card or mobile-money credentials. Payments are processed by third-party providers.
• Technical data: IP address, browser type, pages visited and referring URLs, collected automatically via cookies and web logs.
• Communications: any messages you send us via our contact form, email or phone.

We use the information we collect to:

• Process and fulfil your orders, including delivery and after-sale support.
• Send order confirmations, invoices and shipping notifications.
• Respond to enquiries and provide technical or sales support.
• Improve our website, product listings and services based on usage data.
• Send promotional communications where you have opted in — you may unsubscribe at any time.
• Comply with our legal and regulatory obligations under Tanzanian law.

We do not sell your personal data. We may share it with:

• Delivery partners and logistics providers to fulfil your order.
• Payment processors (e.g. M-Pesa, MIXX BY YAS, Airtel Money, bank gateways) to complete transactions.
• Cloud hosting and IT service providers that power our website infrastructure.
• Regulatory authorities if required by law or a valid legal order.

All third parties are required to handle your data in accordance with applicable privacy laws.

Our website uses cookies to ensure it functions correctly and to understand how visitors use it. Cookies we use include:

• Session cookies — essential for your cart and login session to work.
• Analytics cookies — help us understand page traffic and improve the site (e.g. anonymised usage statistics).
• Preference cookies — remember your settings such as dark mode or language.

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

We retain your personal data for as long as necessary to fulfil the purposes described in this policy:

• Order records are kept for a minimum of 5 years to comply with Tanzanian tax and commercial regulations.
• Account data is retained until you request deletion or your account has been inactive for 24 months.
• Marketing opt-in records are kept until you unsubscribe.
• Technical logs are automatically deleted after 90 days.

You have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to correct inaccurate or incomplete data.
• Deletion — request that we delete your data, subject to legal retention requirements.
• Restriction — ask us to stop processing your data in certain circumstances.
• Portability — receive your data in a machine-readable format.
• Objection — object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, contact us at the address below.

For any privacy-related questions, requests or complaints, please contact us: